(last updated: 10th of April, 2019)

Affected Users:

Students and staff

Description:

Users have the option to record the Zoom meeting on a cloud. If it is a recording to the cloud, the recorded meeting layout is always showing in ‘Active Speaker’ mode.

For example, if the host records the Zoom meeting in ‘Gallery View’, the faces of all the participants will not be recorded in ‘Gallery View’ and the output will be only shown in the ‘Active Speaker’ view.

Date reported:

04th of April 2019:

Status:

Active with a known workaround but no fix

Workaround:

If you prefer to get the Zoom meetings recorded in ‘Gallery View’, change your Zoom account settings by logging in to https://zoom.uts.edu.au. On the ‘Meeting Settings’, go to ‘Recording’ tab and select ‘Record gallery view with shared screen’ (see image below):