This known issue is closed due to the decommissioning of Blackboard on the 31st of August, 2021

Issue with downloading bulk Turnitin Assignments (last updated: 01st of November, 2017)

Affected Users:

Subject Coordinators, Instructors and Markers

Description:

Bulk downloading Turnitin assignments through ‘Subject Tools’ in ‘Control Panel’ is resulting in invalid zip folder or timeout error in the browser. Turnitin have confirmed that the bulk download issue is a known issue for the current version of Turnitin. See below error message:

Status:

Active with two workarounds but no fix

Workarounds:

A) Download maximum 10 papers at a time

B) Sometimes Google Chrome has completed the batch download with  no issues