Unable to open context menu in Google Chrome

Affected Users:

All UTSOnline users

Description:

Occasionally, UTSOnline context menus accessed from caret dropdowns will be non-responsive in Google Chrome. Clicking on the caret to open the menu will cause no action.

caret dropdown

Example of a caret dropdown menu button in UTSOnline

This issue can no longer be replicated in the latest version of Google Chrome.

First reported:

15th of May, 2017

Status:

Currently unable to replicate, with workaround

Workaround:

To resolve the issue, try updating Google Chrome to the latest version.
Alternatively, the page can be refreshed until the issue no longer persists.