Microsoft Word Equation tool content not appearing in assignment grading (last updated: 18th of August, 2015)

Affected Users:

All users

Description:

Microsoft Word enables authors to utilise an Equation Tool (see image below):

When a Word or PDF document that contains Equation Tool content is submitted to a Blackboard assignment, an Instructor or Marker will not see the complete equation content when viewing a student’s attempt (see image below):

First Reported:

23rd of June, 2015

Status:

This is an issue with Crocodoc which is a third-party software component that has been integrated in UTSOnline for Instructors to view and mark online: PDFs, Word documents, PowerPoint presentations, images, and web pages. You can actually test this issue directly in Crocodoc’s site at: https://crocodoc.com/see-it-in-action/upload/. The UTSOnline vendor has reported this issue to Crocodoc support.

Workarounds:

Download the assignment submission directly (see image below) to view the complete equation content on your PC.