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Home » Known Issues » Error when accessing assignment submissions in Bb Grader

Error when accessing assignment submissions in Bb Grader

This known issue is closed due to the decommissioning of Blackboard on the 31st of August, 2021

 

Affected Users:

Instructors

 

Description:

Bb Grader is an app that allows Instructors to add annotation to Blackboard Assignment student submissions on an iPad. Following the transition from Crocodoc to New Box View, Instructors may receive an error when accessing student submissions for the first time following the transition (see image below).

The Document Failed error on Bb Grader

The Document Failed error on Bb Grader

 

Status:

No fix available

 

Workaround:

To view the document in Bb Grader, close and then reopen the Bb Grader app on your iPad device. To do this, simply double tap the home button to open the multi-tasking view on your iPad device and swipe up on the Bb Grader app preview to force close it. Reopen Bb Grader and then open the submission.

Pages

  • Configuring REVIEW for Grades Submission
  • Kaltura
    • Why Publishing Medias?
    • Supervisors Access to MyMedia of Kaltura
    • Restrict access to your media with Scheduling
    • Download your media from Kaltura
    • Introduction to Kaltura Lecture Capture
    • Kaltura admin dashboard
    • Kaltura Closed Caption
    • Kaltura Interactive Path
    • Use Channels to Group and Control Access to Your Media
  • Known Issues
    • Chief Instructors in SPARK cannot select the correct UTSOnline subject as an enrolment source
    • Comments in the inline document viewer are partially hidden
    • Document does not open in the inline document viewer in the Blackboard Assignment tool
    • Error when accessing assignment submissions in Bb Grader
    • Incorrect Rubric display in graded Portfolio Artefacts
    • Original draft version is displayed in a Blackboard Assignment rather than the latest submission
    • Statistics Reporting for a content item contains incorrect data
    • Turnitin submission error – An unusual number of excessively long or short words
    • Turnitin submission error – Gradebook was not modified
    • Unable to submit content using Safari 11.1
    • Zoom cloud recordings are not showing in ‘Gallery View’
    • Microsoft Office issue with Shared Portfolios
    • Turnitin bulk download issue
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  • REVIEW was upgraded to version 3.6.11 on February 27 2019
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