Last updated: 22nd of August, 2016

 

Affected Users:

All UTSOnline users

 

Description:

Uploading audio files via the Blackboard Audio tool (see image below) within a UTSOnline site will auto-play in Google Chrome even though set to not play automatically. This is because Chrome will not recognise the auto-play property.

 

First Reported:

4th of September, 2015

 

Status:

Active with known workarounds but no fix.

 

Workaround 1:

Use a different supported web browser such as Firefox or Internet Explorer when accessing the UTSOnline site.

Workaround 2:

As an Instructor, embed the audio file using the Media tool in a Content Editor. To do this, navigate to a content area in your UTSOnline site, open the Build Content menu, and select Item (see image below). This will open the Create Item page.

In the Create Item page, navigate to the Content Editor and click on the Media icon (see image below). This will open the Insert/Edit Embedded Media window.

 

In the Insert/Edit Embedded Media window, click on the Type dropdown list, and select Embedded Audio (see image below). Browse for the audio file then click on the Insert button to embed the audio file to the Item tool.